Company Information
Victoria Street Fx Limited is a company registered in England and Wales under registration number 09014515, with a registered address at 185 Victoria Street, London, SW1E 5NE. We are also registered with HMRC as a Money Service Business (MSB) under MLR registration number XNML00000118191.
This privacy notice outlines how we process any personal data you provide to us or that we collect from you. “Personal Data” refers to information that can identify an individual directly or when combined with other information in our possession or anticipated to come into our possession, as defined by data protection legislation.
If you do not agree with the terms outlined in this privacy notice, we kindly request that you leave our website. By accepting our privacy policy, we will maintain a record of your acceptance.
Victoria Street FX Limited is registered with the Information Commissioner’s Office (ICO) under registration number ZA113434. The ICO regulates data protection in the UK, providing guidance, monitoring compliance, and enforcing action when necessary.
For queries related to this notice, please contact us at gan@victoriastreetfx.com.
Types of Information We Collect and How We Obtain It
We value your privacy and aim to be transparent about the information we collect and how we use it. The personal data we collect & hold may include your name, address, date of birth, identification details, source of funds and wealth, email address, telephone number, and other information as necessary for our risk assessment.
We may also use third-party services to verify the information provided, including background checks to confirm sanctions status or politically exposed person (PEP) status.
In some cases, our servers automatically collect technical data such as your IP address, browser settings, and device information when you interact with our website or services. Additionally, we may use CCTV in our branches for security purposes.
Use of Cookies
Cookies are small text files that are stored on your device when you visit a website. They serve various functions that help enhance your browsing experience. For example, cookies remember your login details, preferences, and previous interactions, which allows websites to provide more personalized experiences. By remembering your preferences, cookies enable faster, smoother navigation between web pages and ensure that content is displayed according to your interests and settings.
At Victoria Street FX Limited, we use cookies not only to improve your experience but also to gather valuable data about how visitors interact with our website. This includes tracking user activity, such as the pages viewed, time spent on the site, and other usage metrics like your IP address and connection speed. This information helps us understand how users engage with our content, allowing us to optimize the website for performance, functionality, and user satisfaction.
Cookies are also used for targeted advertising, ensuring that ads shown to you are relevant to your browsing behaviour and interests. For example, if you frequently visit financial or currency exchange pages, the cookies may trigger more relevant ads related to these topics.
You are in control of how cookies are used on our website. Using our cookies management tool, you can decide whether to allow non-essential cookies, which are typically used for advertising or analytics purposes. Essential cookies, which ensure that basic functions of the website work (such as remembering items in a shopping cart), are often necessary for the site’s core functionality. However, through your browser settings, you can block all cookies if you prefer, though this may limit some features of our site.
Victoria Street FX Limited is committed to transparency in how we use cookies, and we aim to offer you control over your data while still providing an optimized user experience.
Management of Personal Data
We handle your personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other relevant regulations. We only request the personal data necessary to fulfil our legal and regulatory obligations and provide the services you have requested.
How We Use Your Information
Your personal data is used solely to provide and improve our services. We do not share your information with third parties unless required by law, such as requests from regulators or law enforcement. In cases such as mergers, change of ownership, or fraud prevention, data may also be shared with appropriate parties.
How We Store Your Information
Your data is stored securely on our internal systems, and we take strong measures to ensure its protection. We retain data for at least five years, in line with regulatory requirements, and securely dispose of it thereafter, unless otherwise requested by law enforcement or regulators.
Your Data Protection Rights
Under UK data protection law, you have several rights:
Access: You can request copies of your personal data.
Rectification: You may ask us to correct any inaccurate or incomplete data.
Erasure: Under certain circumstances, you can request the deletion of your personal data.
Restriction: You can request that we limit the processing of your data.
Objection: You can object to the processing of your personal data.
Portability: You can request that we transfer your data to another organisation.
To exercise any of these rights, please contact us. We will respond to your request within one month.
Third Parties
This Privacy Policy covers only the websites and services directly owned and operated by us. We do not have control over, nor do we assume responsibility for, the websites or applications that may be linked to or referenced on our site. These third-party sites may set their own cookies, collect data, or request personal information independently of us.
Please note that any access, interaction, or transaction you undertake with third-party websites through our services is solely at your own discretion and risk. We do not make any representations or warranties, nor do we accept any liability, regarding the content, privacy practices, or activities of these third parties. Additionally, any agreements or transactions you enter with such parties are exclusively between you and them, and we bear no responsibility for how these parties use or handle your personal information.
We do not endorse or approve the content, products, or services provided by third-party websites accessed through our services. We strongly encourage you to review the terms of use and privacy policies of any external websites before engaging with them. Please be aware that our Privacy Policy does not apply to the data practices of these third parties, and we are not responsible for how they manage your information.
Changes to the Policy
We reserve the right to update or modify this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page, and the content will be updated to reflect the most recent modifications. We encourage you to review this page regularly to stay informed of any changes.
By continuing to use our Services after changes to this Privacy Policy have been posted and are in effect, you acknowledge and agree to be bound by the updated terms. If you do not agree with the revised Privacy Policy, please discontinue your use of the Services.
Reporting Data Breaches
In the event of a data breach that may impact your personal data, we will notify the ICO within 48 hours, if required. We will also inform any affected individuals where their data may have been compromised.
Age Restrictions
Our services are intended for individuals aged 18 and over. We will request identification if we suspect a user is underage, regardless of transaction thresholds.
How to Raise a Concern
If you have concerns about how your data is handled, you can contact us directly. If you remain unsatisfied, you can also contact the Information Commissioner’s Office (ICO) at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or by calling 0303 123 1113. More information can be found on the ICO website: ICO Complaints
Date: 14/10/2024