1. The customer should be a minimum of 18 years of age. We reserve the right to verify the customer’s age by requesting proof of ID despite the amount being exchanged.
2. Our online exchange rates update frequently and will only be honoured if you have pre booked and visit us with theconfirmation email.
3. We cannot guarantee the exact order amount. However, we will endeavour to have the closest possible to your order amount, subject to our availability and delivery.
4. Orders over the phone or Whatsapp (Tel: 020 7828 3482) are either confirmed by a Whatsapp message or with your mobile number.
5. Orders are limited to one-“per person & per currency” within a 12 hour period, and in the event of multiple orders for the same currency, the very first order would be honoured.
6. We reserve the right to confirm the customer’s identity with the name on the order confirmation email. Any incomplete orders would not be honoured.
7. Please note the exchange rates are only applied to the existing stock we hold and anything in addition may differ and would be communicated with the customer in advance.
8. All orders are held for a period of 24 hours from the confirmation email/Whatsapp.
9. We reserve the right to cancel/dishonour any orders for reasons including but not limited to significant market fluctuations.
CURRENCY SPECIFIC CONDITIONS
1. We only trade banknotes, except Euro Coins, which we buy at 2.5/£.
2. Our online exchange rates do not apply to high-value denomination notes, i.e. any single note with a value exceeding £100; US Dollar denominations of $5, $2 & $1; or coins. In such cases, refer below or Whatsapp us to find out the rates applicable on the day.
3. A 1% premium on the exchange rate would be added to the banknotes of 200 Euros, 200 Swiss Francs, 1,000 Emirati Dirhams and 5,000 Czech Koruna.
4. A 2.5% premium on the exchange rate would be added to the banknotes of 1,000 Swiss Francs, 1,000 Hong Kong Dollars and 1,000 Singapore Dollars.
5. 500 Euro Bills: We buy a maximum of 2 banknotes of 500 per person over a 30 day period, with proof of identification. The exchange rate would be different from what is quoted online or in-store.
6. CHF (Series 8): We buy at a fixed rate of 1.375CHF/£
7. DKK, NOK & SEK: We buy denominations of 50s, 100s and 200s. Maximum transaction value for these 3 currencies is limited to £1,500/person.
8. We do not guarantee any denominations we have hold. A reasonable mix would be dispensed, subject to ouravailability.
9. From 4pm on Fridays till 10am on Mondays; and bank holidays, payouts over £5,000 may have to be processed by a bank transfer. Please call or WhatsApp us for more information.
PAYMENTS & SUPPORTING DOCUMENTS REQUIRED
We accept payments by cash, personal debit cards and Vyne. We would request for additional supporting documents depending on your total transaction value over a certain period
.
Supporting documents listed below are required for a one-off transaction; and linked transactions over a 30 or a 90 day period. We also reserve the right to request additional documents to ensure the accuracy and authenticity of the information provided. We may also use a third party referral agency to verify the information you have provided, which may result in a soft search on your credit file. Please let us know by email if you are not happy with us carrying out this check.
PAYMENT METHODS & THRESHOLDS
a. The customer’s full name and date of birth are required for any transactions over £2,950. For transactions over £4,950 we would require a valid government issued photographic identification, such as a UK driving licence or an International passport.
b. In addition, any single transactions above the value of £9,950, or a linked transaction over £9,950 within a 30 days’ period, or a linked transaction over £19,950 over 90 days’ period; would require the following;
– Proof of ID
– Proof of address within the last 3 months, i.e. Utility bills
– Source of Funds, i.e. 3 months’ bank statements, payslips, HMRC border/customs declaration, withdrawal slips etc.
– Source of Wealth, i.e. documents showing the accumulation of funds-inheritance details including executor statements, asset sales with evidence etc.
1. CASH PAYMENTS,
a. Great British Sterling Pounds only, strictly no Scottish, Irish or Jersey Pounds
b. We do not accept the old paper notes, new version of banknotes only.
2. DEBIT CARD PAYMENTS,
c. Card payments over £495 would require proof of government issued identification.
d. Maximum value of purchase per debit card, per day, per person, is limited to £2,500. This threshold applies for single or multiple debit cards under the same name.
e. Strictly no credit cards, business or corporate cards.
f. Victoria Street FX Limited is not liable for any additional charges you may incur from your card provider.
2. VYNE OPEN BANKING PAYMENTS,
a. All payments require proof of ID
b. Payments can only be made from the customer’s UK based personal bank account
c. A minimum transaction value of £1,500 to a maximum value of £8,995
Feel free to call or WhatsApp us on 020 7828 3482 for any further information.
We look forward to meeting you in store!
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Both our branches are open 7 days a week.
